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Dear all at Penrose,

we would like to express our heartfelt gratitude in how you helped our family sort out and deal with the difficult process of arranging my late mother, Susan Johnson’s, funeral.

Your kindness, compassion and respect for the family, and how you delicately handled the coffin, was noticed by all.

Many thanks,

To everyone at Penrose,

We would like to thank you for your professional and friendly manner which was so evident before and on the day of our husband and father Martin Hope’s funeral on June 7th. Hoping we don’t need your services for a while yet, but when we do we would certainly come back to you. Your kindness and sympathy is deeply appreciated and will always be remembered.

Dear Nathan, Brendan and Jeremy

Thank you on behalf of myself and all the family for all your help and excellent service from beginning to end!

Kind regards

WOW…What an amazing team!

Thank you Brendon and Kevin for your sympathy, kindness and compassion when you took Cliff into Penrose’ care.

Thank you Nathan for arranging the funeral, it was perfect in every way.

Thank you Jeremy for completing the Order of Service and for leading the funeral in such a respectful, dignified and professional manner. We cannot express how much this meant to us as a family.

Thank you Edward and Paul for your support, respect and kindness on the day of the funeral. Edward, you offered your coat to our mum as she looked cold and Paul, you were so kind talking about the dogs outside our house before we left, the dogs were a big part of Cliff and are so important to the family, so this gave us comfort knowing that they had been recognised.

We have no hesitation in recommending your services to our family and friends.

All of you made a very sad day more bearable. We sincerely THANK YOU from the bottom of our hearts,

Kindest wishes

To Jeremy, Nathan and Co,

thank you so much for all of your help and for the professionalism and empathy you showed for Sharon’s funeral. It made an otherwise tough day go as smoothly as it could have. It also meant the world to have you involved, thank you.

Lots of love

Thank you so much for Mum’s send off, you showed such empathy and compassion, everything was done with such respect and dignity, we are so pleased we left our Mother in your care.

Thank you once again

Dear Jeremy and Nathan,

We wanted to thank you so much for arranging mum’s funeral. You took charge of everything with such kindness, tact and diplomacy and we felt so lucky to have you supporting us all the way.

Several people commented on your respect and reverence towards mum’s coffin and for the way you kept us quietly informed throughout the day.

We cannot thank you enough for helping to give our darling mum such a beautiful send off. I hope you know how much we appreciate all you have done.

With grateful thanks,

To all at Penrose,

Just to say a big thank you for all that you have done for Alan and us. Your service was very well organised and was a great comfort to all of us.

Thank you