About Our Staff

Please let me introduce you to our small team. These are the guys you will meet throughout your time with us – whether at a home visit, in the office or during the funeral. We are a close-nit team in which every individual has a strong commitment to the families we serve.

jeremy Penrose Funeral photo of a staff
Jeremy
Managing Director

I started Penrose Funerals with my son Nathan some years ago with a shared desire to provide a professional and caring service whilst combatting what we felt to be unrealistically high prices. We have been successful in both of these goals.

As Managing Director my primary role is Senior FD (Funeral Director). The FD takes responsibility for leading each funeral and quietly guiding family and friends through the day from arrival at the house to departure from the funeral reception. Having worked previously as a professional choreographer and film-maker I am also responsible for all design work including the range of Service Sheets you can see on this site. Nathan and I also work hard to ensure that our care for bereaved families starts with our care for our staff and our staff’s care for each other. We feel this work has been highly successful.

nathan Penrose Funeral photo of a staff
Nathan
Director

Nathan is our lead funeral arranger so if you come into the office to see us it may well be Nathan who will arrange everything for you. He is also our community liaison and a very accomplished FD. Our resident rationalist and philosopher we sometimes find him standing in a corner deep in thought, usually it is best to leave him there until he is finished.

Nathan is a mathematician and physicist by training. This explains why Penrose is named in honour of the mathematician and physicist Roger Penrose (and for those who may be interested you will be able to see the famous Penrose Tiling in much of our literature).

brendon Penrose Funeral photo of a staff
Brendon
Office Manager

Brendon is our office manager and also a funeral arranger along with Nathan. The reason he is photographed in profile is that he is just too busy to sit still for the camera. Brendon is a master of the small details and excellent at dotting the i’s and crossing the t’s. He will check every detail of your funeral again and again and keeps us all ship-shape (when we can stop him dropping crumbs all round his desk).

Jim & Clive
Jim & Clive
Fleet Managers

Gentleman Jim, on the left, keeps our fleet immaculate and our team on their toes.  Despite being an avid West Ham fan Jim is a truly delightful character who will stop at nothing to make sure everything is ship shape before, during and after every funeral. He also has the best polished shoes I’ve every seen.

Clive, on the right, is a gentleman through and through. When Clive is not with the team he will be found somewhere on a golf course or driving his beloved Jaguar. Whilst Clive’s driving is impeccable, partly due to his training and expertise in tactical armed response, we all appreciate his gentle, thoughtful and almost infinitely helpful attitude at all times. Do not, however, sneak up behind him and shout ‘Boo’….you have been warned.

John in office
Jon
Arranger

Our own smiling Siddhartha, Jon is a truly caring and considerate family man with extensive knowledge of the area and years of experience in the funeral business. With a background in training and assessment John has infinite patience; he will calmly and slowly guide you through the process of planning a funeral and assess your every need so that you will get exactly what is required for you and your Loved One. I have never managed to find anything that is too much trouble for Jon or been able to try his patience. He is a saint…

More about us

Testimonials

Dear Jeremy and all the amazing staff at Penrose,

From myself and the rest of the family I would like to express our heartfelt gratitude for all that you have done for us at this incredibly difficult time. We will be eternally grateful for the respect and care you showed my dad – Alan Holmes – during his time with you, and for allowing our final precious moments spent with him.

Furthermore, your kindness and compassion made this challenging process much less painful. It is impossible to fully express our gratefulness in words.

Thank you so very, very much!

With love

Natalie and the Holmes family - Sept 2024

To Nathan an all staff at Penrose

Thank you for making the worst day of my life bearable.

The difficulties I faced arranging a funeral for my beloved husband were made easier with your empathy, compassion and professionalism, particularly considering the added pressure during the Pandemic.

Love always

Tina Arthur – wife of Geoffrey Arthur - August 2020

To Jeremy and your lovely team

Thank you for all your support during our hard times. Your team are lovely, kind and so respectful. Many family members commented how lovely you all are.

Best wishes,

Angela Nash and all the family of Arthur Buckley - October 2020

Dear Nathan, Jeremy and Brendon,

We all just wanted to say thank you for the way you looked after our Dad’s cremation. It was lovely to see the video you made for us and we felt you went above and beyond.

Many thanks,

Debbie, Jon, Vanessa, Adele and Sue - June 2020

To all at Penrose,

Thank you for all your help and care with both our parent’s (and grandparent’s) funerals. They were both such lovely services, and you have been so kind and understanding at such a difficult time. Thank you for all your care,

All our love

Katrina, Rachael and Hannah - Sept 2025

To Nathan, Jeremy and Team,

Thank you so much for the care and professionalism you showed our family during this difficult time.

Anne, Caroline and Sarah - January 2024
My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales.

Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman.

I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony.

Thank you.

Janice Shales - June 2022

To Everyone at Penrose,

We just wanted to thank you so much for organising Sylvia L’s Funeral.

We are so grateful for all you have done for us,

 

Regards

Marie Noble and family - June 2021
Read all testimonials
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