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My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales. Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman. I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony. Thank you.

To Jeremy, Nathan and everyone involved with our father’s funeral. We would like to express our deepest thanks for all you did after the loss of our dear husband/father. Your kindness and professionalism were incredible. The fact that you all wore ‘silly socks’ without prompting blew us away! You are all very special people, Thank you again

Dear Brendon, Jeremy, Nathan and team,

Please accept our heartfelt appreciation for your sincere kindness, empathy and guidance during a time of great sadness. Your kindness and care of our lovely mum will be held close to our hearts and always remembered.

With love from

Thank you so much for making Brian’s funeral so special, he would have loved it. I cannot thank you enough for all your care and compassion through a very difficult time.

To Penrose Funerals

Thank you so much from all our family and friends for your excellent service. The whole funeral was beautifully and respectfully done, it was so dignified and went very smoothly. Especially you went out of your way to go past P***’s place of work where they all clapped as we went by. He would have loved that.

To Penrose, thank you so much for the beautiful service for Jeffrey ***. You made this difficult time easier to bear with your kindness, care and guidance.

Love from

Dear Penrose,

Many thanks for looking after John whilst he was in your care. Also thank you for all your help and support you gave us to give John a good send off on his final journey.

Such professional, caring and compassionate people.

A huge big thank you from all of us