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To everyone at Penrose,

We would like to thank you for your professional and friendly manner which was so evident before and on the day of our husband and father Martin Hope’s funeral on June 7th. Hoping we don’t need your services for a while yet, but when we do we would certainly come back to you. Your kindness and sympathy is deeply appreciated and will always be remembered.

Nathan and all the team,

This is our third funeral with you – you are so dependable and cover all the boxes! Thank you for all your kindness and support.

Much love

Nathan and Jeremy, Thank you so much for waiting for me tonight, I really appreciate it. I’m so pleased I got there to see mum, she looks lovely and looks like she’s just having a lovely sleep. I love that she is holding all the photos and roses close to her, that is a lovely touch, thank you. I will most definitely be recommending your services.

To everyone at Penrose,

Thank you for making this process easy for us. You are all kind, caring and wonderful people.

Thank you xx

Thank you so much to everyone for all your help and looking after Lee so very well.

Thank you also for the best sendoff.

Much appreciated

We would just like to say thank you for looking after Maria Dulieu and everything you did for us as a family. For all the care and attention you gave right to the very last detail.

Everything was done with such respect and military precision, we cannot praise you enough.

Best wishes to you all

My family and friends want to thank sincerely all the staff at Penrose for being so compassionate, professional and sensitive with fulfilling our wishes to celebrate the life of Margaret Rose Shales. Penrose showed respect taking us through the detailed procedure with personal delicacy enabling us to honour a special woman. I would highly recommend the family run business, and my father wishes are to use Penrose as he can guarantee a perfect ceremony. Thank you.

Dear Jeremy, Nathan and Team,

Saying ‘thank you’ doesn’t begin to express how grateful I am for all that you have done for me and for my family.