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Everything you need to know

The death of a family member or friend can be a very distressing and emotional time. We understand that it can be hard knowing quite what to do next, that it’s difficult thinking about administrative procedures and paperwork. So we have prepared an easy, step by step guide for you to follow which includes all the contacts and details you will need.

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First Steps
Different actions need to be taken depending on whether death occurs at home, in a care home/hospice, in the hospital or in a pubic location such as a Hotel. Here we guide you through the different scenarios explaining what you need to think about and who you need to contact.
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When to Call the Funeral Director
It’s always good to be prepared. Here we give some advice on when to start making preparations with your Funeral Director.
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Registering a Death
You need to contact the Registrar in order to report a death. Here we provide clear information on who can do this as well as the documents and information you will need to register a death.
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Arranging a funeral for a child
We can arrange a beautiful funeral for £300. Here are all the details and information you will need to arrange a funeral for a child.
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“Tell us Once” Registration Service
This is a very useful service run by the government which saves you a lot of time and effort by informing many agencies in one go. Here we explain how the service works and how to use it.
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Useful Contacts
Here we provide a list of useful contacts such as Registrar Offices and the Coroner’s Service.
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Testimonials

Thank you to all at Penrose for all your help and support through a very difficult time. You made Louise’s day very special…you were so very kind.

Love

The Dacosta Family - Sept 2023

Thank you to all at Penrose for helping both of us through what could have been a difficult time under very trying circumstances.

The caring way you dealt with my Mother, Flossie’s, funeral over the telephone, your kindness in fulfilling all our wishes and the respect and professionalism shown today made it a day we shall always treasure.

Thank you again,

Julie and Martin - February 2021

Good morning Jeremy

A big thank you to you and your team for yesterday, the day went like clockwork (apart from my father in law following the wrong limousine out of the crematorium which raised a few laughs at the wake)

I just wanted you to know how grateful my whole family were, from the first call to the last handshake you were professional and caring and my mum in particular was very happy with the day.
Please pass on my thanks to your staff.
Kind Regards
Mark Steadman - Feb 28th 2020

To Everyone at Penrose,

We just wanted to thank you so much for organising Sylvia L’s Funeral.

We are so grateful for all you have done for us,

 

Regards

Marie Noble and family - June 2021

Thank you all at Penrose for the care and support you gave us for my wife Amanda. The funeral was so beautiful!
Again, a Big Thank you

Many Regards

Peter Kirby - Feb 2024

To all at Penrose Funerals,

Just to let you know how much your kindness means, a huge thanks, you done us all proud. I cannot speak highly enough of you all. On behalf of ‘Doris Davis’ (service 30th Jan 2020 @ 1.40pm) we thank you from our hearts.

Kind regards,

Tracey Williams, Keith and family - February 2020

To Jeremy, Nathan, Jon and Brendon,

A simple thank you sometimes isn’t enough to truly express the gratitude that’s felt for those who are there when we need them. From the bottom of my heart I want to thank you for carrying out the funeral for my dear Caroline. The kindness and sympathy you showed were far beyond expectation. You were there for me throughout the whole proceeding. Yours is truly a wonderful company.

Thank you

 

Keith - April 2024

I cannot begin to tell you how impressed I am with your care, your thoughtfulness and the profound dignity with which you conducted the service. You have been impeccably professional from start to finish… Thank you

Steve Meeks - July 2018
Read all testimonials
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